What is the first step in death notification?

The first step in death notification is to go with certainty. This means that the officer must approach the situation with a clear and confirmed understanding of the facts surrounding the death. Certainty ensures that the officer is prepared for the emotional impact on the family and can provide accurate information. By being certain of the circumstances, the officer can better support the family during a difficult time, allowing them to deliver the notification with compassion and clarity.

Approaching the situation with certainty also allows the officer to maintain professionalism and composure, which are crucial when delivering such sensitive news. Establishing a confident and calm demeanor helps in managing the emotional reaction of the recipient, facilitating a more effective communication process.

While the urgency of going without delay is important, it does not outweigh the need for certainty in presenting accurate information. Similarly, going in pairs and making the approach are important aspects of delivering the notification, but they come after ensuring that the officer is certain about the details of the situation to be communicated.